At Wave, consulting is at the center of what we do and who we are. From the late ’90s, our consulting first principle has empowered us to offer a custom solution for each customer’s individual requirements contrary to a catch-all offering. We work closely with our customers throughout Memphis, investing assets and time so that we have a total understanding of their pain points and expectations and can craft a custom approach to strategic digital transformation.

Back Office Modernization

Your Back Office is the heart of your business. If your workflows have a lot of hold-ups, the resulting loss of productivity will spread throughout your entire company. For example, let’s say a business brings on a new customer in minutes but requires a month to spin up a new employee or partner. That’s an issue because both your employees' abilities and your supplier’s products play a vital role in providing exceptional service to the customer. Therefore, if those components are not operating smoothly, your customer is ultimately who is disadvantaged. Your Front Office can only be as seamless as your Back Office, and both must be included in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our competence includes a thorough understanding of your business standards as well as the technology that accurately delivers intelligent information. We how to ask the right questions and can identify the right information to resolve questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Planning is the most crucial piece of a migration. Every migration must have a certain amount of strategic digital transformation of the information moving from the source repository to the destination. Considerations must include search capabilities, security, mapping metadata, folder structure, and many other components that will allows users to find relevant content. It is critical that you spend the time to identify the problems you have and what is needed to move ahead.

 
 
 

Intelligent Information Management

It is widely known that the modern business relies on multiple sources to collect content whether it’s a ERP, CRM, HCM, or ECM. Regardless of which system you’re using, it holds vital business information and content that is vital to the success of your business. Both organizations and their clients must have data from multiple places to complete work, and this adds additional obstacles if that information is not easily available. The legacy route was to pull data into a central repository but this approach is not viable forever as one system can’t govern everything, particularly in some SMBs and enterprise companies.